Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager or Service Location Manager.


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Job Title: Advanced Service Technician
 
Location: Rockford
 
Department: Service
 
Reports To: Service Manager or Service Location Manager
 
Supervises: None
 
Job Function:

 
Job Essential Duties:

  • Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  • Mentors Service Technician Trainees
  • Conducts or supports customer clinics
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and all material used in performing assigned duties
  • May perform diagnosis and repair in the field

 
Skills & Qualifications:

  • 3+ years of experience performing service repairs
  • Ability to perform advanced service repairs and maintenance using special tools and equipment following technical manual procedures on machines of the Technician's specialty
  • Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
  • Excellent skills in operating vehicles and equipment used for diagnostic purposes
  • Ability to use Service Advisor and basic computer functions
  • Ability to lift at least 75 lbs. repeatedly
  • Advanced Service Technician certified preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid driver's license required; CDL (Commercial Drivers License) and fork lift license preferred

Kings, IL
12223 East Route 64
Rochelle, IL 61068
815-562-3447
Rockford, IL
854 Simpson Rd
Rockford, IL 61102
(815) 489-0700
Sycamore, IL
8680 State Route 64
Sycamore, IL 60178
(815) 899-3580